How to Buy
Q: Can you tell me how to place an order with DressEmpire?
A: We have created one of the easiest ordering systems online! Every step is designed to ensure your order is placed with the utmost care given to details to ensure your dress order is placed correctly and accurately for your satisfaction. Once you have chosen your dress you will be guided through the order process, please follow the steps as directed.
Q: If I do not choose to use a credit card, is there another payment option?
A: We endeavor to make your shopping experience as easy as possible and we are happy to accept alternate payment types. Please open an account with PayPal and the funds will automatically transfer from your bank over the secure PayPal network. We also accept Western Union, money orders, and direct bank transfers. Of course the latter wire transfers must be from accepted services.
Q: Is there an entrance on the payment form for money orders, and wire transfers?
A: It is actually very simple, on the bottom of the payment page after adding contact information, you will be directed to; you will find these payment options. Once we have received your request, and verified product availability, we will then contact you to provide the further information needed for these delicate money transfers in a secure manner.
Q: How does paying with PayPal work?
A: Paying with PayPal is as easy as paying with a credit card, and just as secure. Once you have completed your shopping, and move to the "Add to Cart" step of the process, you will find the "Checkout with “PayPal" option on the payment page, after entering your contact and shipping information. Once you have chosen this option, you will automatically be directed to your PayPal account page for payment verification. Once you submit the payment on PayPal your order is submitted for processing to the shipping department.
Q: Do you allow phone orders?
A: Yes, you can order over the phone by calling during normal business hours. Unfortunately, we cannot accept PayPal payments over the phone; this payment type is only accepted online through our website.
Q: Will you tell me if the order was accepted properly?
A: Once your order is submitted properly, you will be automatically directed to our secure confirmation page, where you will be assigned your personal confirmation number for your personal records. Your order number should always be used when you contact us with any questions about your order.
Q: Why am I receiving check out error messages?
A: These messages are automatically generated if there is an issue with your credit card information, or if the billing and shipping addresses do not match. Please read the message and correct the missing or incorrect information as directed. If you are unable to complete your order after correcting the information, please contact us for further help from our Customer service Department.